Shipping policy

SHIPPING & DELIVERY

Processing Time:

• One-of-a-kind pieces (ADVENTUS): Ships within 5-7 business days
• Made-to-order pieces: 4-6 weeks lead time

Shipping:

• All orders ship via USPS Priority Mail (2-3 business days within U.S.)
• Tracking provided automatically
• Signature required for orders over $500
• Packaging designed to protect your piece during transit

International Shipping:

 

• We currently ship internationally via DHL Express.
• Rates: Calculated at checkout based on destination.
  
• Customs & Duties: International customers are responsible for any customs fees, duties, or taxes imposed by their country. These fees are not included in the shipping cost and are collected upon delivery.
• Tracking: Provided automatically once your order ships.

Lost or Damaged Shipments:

• All orders are insured
• Contact us immediately if your package arrives damaged
• We'll arrange replacement or refund