Refund policy
RETURNS & EXCHANGES
One-of-a-Kind Pieces (ADVENTUS):
- All sales final due to the unique nature of each piece
- No returns or exchanges
Made-to-Order Pieces:
- Returns accepted within 14 days of delivery if unworn and in original condition
- Item must be unworn with all original packaging
- Refund issued minus return shipping costs
- Email Parvaruina@gmail.com to initiate return
Sizing:
- Made-to-order pieces cannot be resized after production begins
- Please measure carefully or visit a local jeweler to confirm your size
- We are not responsible for incorrect sizing if you provide the wrong size
Damaged or Defective Items:
- Contact us within 48 hours of delivery
- We'll arrange return and replacement at no cost to you
Custom/Engraved Pieces:
- All sales final - no returns or exchanges